Meet Our Consultants

Nancy D’Amico

Executive Leader

Nancy D’Amico is an innovative executive leader of major technology transformations focused on optimizing business delivery and organizational teamwork. She is adept at understanding current business challenges and providing solutions that drive business success through information and technology innovations. She is recognized for her ability to gain the confidence of her executive peers and lead the technology team to achieve new levels of accomplishment. Nancy specializes in the development of business-driven technology strategies with detailed technology roadmaps that guide transitions, enhance operational efficiencies and maximize team member contributions.

Andres A. Salinas

Management Consultant

Mr. Salinas has over 30 years of experience with a focus on management consulting and leading high performing teams that specialize in business strategy, program management, organizational transformation, and operational improvement. He joined LogistiCare as the Senior Vice President of Program and Process Management in 2017. As a member of LogistiCare’s executive team, he is responsible for the oversight and execution of enterprise program management, transformation, and process improvement initiatives. Prior to joining LogistiCare, Andres served in various leadership capacities at McKesson Technology Solutions, Booz Allen Hamilton, and BearingPoint implementing enterprise-wide programs focused on internal strategy, program management, process improvement, and operational efficiency.

Andres earned his MBA in Business Strategy & Marketing from The College of William & Mary (Virginia), and his BBA in International Business from James Madison University (Virginia). Prior to starting his business career, Andres served as an intelligence officer and staff officer in the U.S. Coast Guard.

Rob Davis

Consultant

Rob is a leader at the intersection of where marketing meets technology. In today’s digital economy, it is critical that companies use this intersection point to grow their businesses, better serve their customers and defend themselves from the competition. Rob works with businesses to achieve these goals by helping them transform their marketing capabilities, processes and technologies.

Prior to starting Magellan Partners, Rob was a leader in multiple consulting and technology organizations. In his role as a Senior Managing Director at Accenture, he built and directed a global digital marketing team within the Accenture Digital organization. In this role, Rob and his team of management consultants solved some of the most challenging marketing strategy, operations and technology problems for Global 2000 organizations. Prior to Accenture, Rob held leadership roles at PwC, Teradata and Dun & Bradstreet.
Rob holds a bachelor degree in Economics and Computer Science from Middlebury College.

Cigdem E. Delano, PMP

IT Strategist

Cigdem E. Delano, PMP, is a passionate IT strategist who helps empower corporate leadership and investors of both emerging and lucrative companies to actualize their business goals through innovative IT solutions. To date, she has garnered over two decades of extensive expertise across multiple industries.

From CIO advisory services and growth acceleration to IT transformation and IT strategy development, she is here to help each valued client with their information technology related needs. Furthermore, she has extensive experience in addressing and removing IT pain-points that could make or break a business, including but not limited to technology gaps, deficient services, and missed deliverables.

Cigdem spent nearly 16 years as a CIO, CTO, COO, and Deputy Executive Director for an array of prominent companies and organizations, such as PSA Healthcare (now Aveanna Healthcare), Orion HealthCorp, Morehouse School of Medicine, and Georgia Technology Authority. Through the course of her multifaceted career, she has effectively spearheaded organizations of all sizes, ranging from 15 to 600 employees, as well as budgets from $2.5M to $150M. In each of these positions, Cigdem was responsible for every aspect of the IT organization which she transformed from low performing, reactive, and unengaged to state of the art, customer centric, and high performing.

She received her BS in Information and Computer Science from The Georgia Institute of Technology in Atlanta, Georgia. Please reach out to Cigdem for all of your CIO Advisory and Fractional CIO needs.

Diane Barton

Subject Matter Expert – Marketing, Communications, & Customer Experience

Diane Barton has more than 25 years of corporate and consulting experience in marketing, communications and customer experience.  She’s built, led, and transformed teams in B2C and B2B organizations.

Industry Experience:  Retail, Healthcare, Automotive, Corporate, Consumer Products, Publishing

Competencies:  Marketing strategy, planning, implementation and organizational alignment.  Change management and communications strategy, planning and implementation.  Contract negotiation, agency search & management, purchasing of marketing services, branding, media planning, trade shows, meetings, events, internal & external communications, public & media relations, executive media coaching, research, Net Promoter, loyalty driver determination, customer segmentation, customer personas, analysis, journey mapping, reporting, dashboard creation, SEO, SEM, couponing, CRM, call center operations, customer support team design and implementation, meeting facilitation.

Software/Tools:  Salesforce, Sage, Visio, PowerPoint, Excel, MS SharePoint, Concept Draw

Sample Engagements

Cox Automotive – Marketing and Customer Experience Leader:  Led geographically dispersed marketing team for this global entity.  Responsibilities included marketing strategy, planning, budgeting, research, branding, advertising, promotions, trade shows, internal & external communications, social media strategy, media relations, collateral creation, digital presence and tool creation, new product introductions, call center operations, and customer digital self-service project leadership.

Coca-Cola Refreshments – Change Management & Communications for Large Cloud Migration Program:  Augmented in-house IT communications team in delivering strategy and execution of change management and communications for an organization-wide cloud migration project.  Deliverables included change management plan, newsletters, weekly updates, targeted and general messages, crisis communications and customer messages for SAP and non-SAP migrations.

Kimberly-Clark – Change Management & Communications for Business Reporting Technology Platform Launch:  Led change management and communications for the launch of a new reporting platform for Kimberly-Clark North America.  Created strategy, plan and elements for comprehensive program that impacted thousands of employees.

Angelica – Marketing Strategy, New Product Launch, and Customer Support Redesign:  Created consolidated marketing strategy for this industry leading provider of linens to hospitals and clinics.  Led product launch program for reusable isolation gown.   Addressed declining customer satisfaction scores with research, testing, and complete redesign of customer support organization.  Leveraged technology to bring consistency to a geographically dispersed team.

Chattahoochee Nature Center – Strategic Marketing Consultant:  Led rebranding program and marketing for 40th anniversary.  This included creation of a strategic marketing plan, rebranding, update of all marketing materials, and creation of a social media plan.  Introduced guest journey mapping, analysis, and recommendations.

Auto Auction Services Corporation – Planning Meeting Facilitation, Customer Support Team Improvements, Corporate Communications Lead:  Facilitated off-site strategy session with largest clients to develop joint product roadmap based on combined priorities and goals.  Redesigned customer support organization this included creating and meeting budget, selecting tools, leveraging best practices, creating process flows for interactions, training, goal setting, agent and department measurement, and reporting dashboard for leadership.  Provide strategy and execution for corporate communications.  Includes advertising, website copy, press releases, white papers and newsletters.

Graeme Payne

Cybersecurity and Technology Risk Consultant, Public Speaker and Advocate

Graeme Payne is a Cybersecurity and Technology Risk Consultant, Public Speaker and Advocate. He has many years experience in IT risk and cybersecurity consulting and IT management. He was as a senior executive at Equifax and was a key player during the 2017 Equifax Data Breach. He testified to Congress and other agencies as a result of investigations into the Equifax Data Breach. Prior to Equifax, Graeme held executive roles at Ernst & Young and Wipro Consulting. He is a Certified Information Security Professional and Certified Information Security Manager. Graeme specializes in cybersecurity strategy, incident response, and educating/coaching executives and boards on cybersecurity.

Darryl W McCaskill

Executive

Darryl is an experienced executive with a demonstrated history of repeated successes and trusted partnerships. Skilled at adding value through practical solutions, Darryl has extensive experience in Technology, Retail and Operations. Darryl has held Senior Executive roles at Mogean (a geo-spacial analytics and data science organization), Softvision (IT Services and Digital Transformation organization) and Macy’s Technology. Darryl serves as a Mentor at the Advanced Technology Development Center at Georgia Tech.

Areas of expertise include Retail Enterprise Data and services, Credit, Merchandising, Human Resources, Marketing and Finance systems. Core areas of expertise include Customer Data Governance, Legacy Application Modernization roadmaps and strategy, Portfolio Management, System Rationalization, Enterprise Program Management, Systems Consolidations, ERP Implementation, Project/Process Governance, and PCI/Privacy.